Apple Initiates A Free Battery Replacement Program For A Limited Number Of 13-Inch MacBook Pros
A conference attendee touching the Trackpad on a MacBook Pro laptop (Photo by Chesnot/Getty Images)
Apple recently determined that a component in a limited number of 13-inch MacBook Pro (non Touch Bar) units may fail, thus causing the built-in battery to expand. So Apple announced a battery replacement program for certain 13-inch MacBook Pros. The affected MacBook Pro units were manufactured between October 2016 and October 2017. Apple said that this is not a safety issue and the eligible batteries will be replaced free of charge.
To see if your 13-inch MacBook Pro (non Touch Bar) is eligible, you simply have to input your serial number to Apple’s Support page. You can see your serial number by choosing “About This Mac” from the Apple menu at the top left of the screen. Your serial number is located at the bottom of the “About This Mac” overview.
If you are eligible for a battery replacement, then there are three options to do so. You can do this by finding an Apple Authorized Service Provider. You can make an appointment at an Apple Retail Store. And you can mail in your MacBook Pro to the Apple Repair Center. It is recommended that you backup your data on the MacBook Pro before you begin the battery replacement process.
Apple also said that you will need to resolve any issues that could impair the battery replacement process such as damage to the 13-inch MacBook Pro. And there may be some costs associated with the repair in some cases.
It’s worth mentioning that the battery replacement program does not extend the standard warranty coverage of the 13-inch MacBook Pro. If you already paid to replace your battery, then you can contact Apple for a refund. This battery replacement program covers affected MacBook Pro models for 5 years after the first retail sale of the unit.
This is not the only battery replacement program that Apple has established in the past. Apple had set up a battery replacement program for the iPhone 6s in November 2016. And Apple launched a free placement plan for Apple Watch Series 2 batteries due to swelling issues earlier this month, according to MacRumors.
One of Apple’s most challenging battery situations happened late last year after it was revealed that the iOS 10.2.1 software updatethrottled iPhone performance behind-the-scenes. So Apple issued an apology for how it communicated that process. Apple said that it throttled the iPhones since rechargeable batteries are consumable components that become less effective as they age chemically and the ability to hold charges diminishes. This would have caused unexpected shutdowns on older iPhones that still have the original battery. The device usage also affects battery performance (example: charging a battery in a hot environment makes batteries age faster).
Apple addressed those concerns by reducing the price of out-of-warranty iPhone battery replacements by $50 (from $79 to $29) for anyone with an iPhone 6 or later whose battery needed to be replaced up until December 2018. And Apple’s iOS 11.3 update included a new feature that gave users visibility into the health of their iPhone battery.
">A conference attendee touching the Trackpad on a MacBook Pro laptop (Photo by Chesnot/Getty Images)
Apple recently determined that a component in a limited number of 13-inch MacBook Pro (non Touch Bar) units may fail, thus causing the built-in battery to expand. So Apple announced a battery replacement program for certain 13-inch MacBook Pros. The affected MacBook Pro units were manufactured between October 2016 and October 2017. Apple said that this is not a safety issue and the eligible batteries will be replaced free of charge.
To see if your 13-inch MacBook Pro (non Touch Bar) is eligible, you simply have to input your serial number to Apple’s Support page. You can see your serial number by choosing “About This Mac” from the Apple menu at the top left of the screen. Your serial number is located at the bottom of the “About This Mac” overview.
If you are eligible for a battery replacement, then there are three options to do so. You can do this by finding an Apple Authorized Service Provider. You can make an appointment at an Apple Retail Store. And you can mail in your MacBook Pro to the Apple Repair Center. It is recommended that you backup your data on the MacBook Pro before you begin the battery replacement process.
Apple also said that you will need to resolve any issues that could impair the battery replacement process such as damage to the 13-inch MacBook Pro. And there may be some costs associated with the repair in some cases.
It’s worth mentioning that the battery replacement program does not extend the standard warranty coverage of the 13-inch MacBook Pro. If you already paid to replace your battery, then you can contact Apple for a refund. This battery replacement program covers affected MacBook Pro models for 5 years after the first retail sale of the unit.
This is not the only battery replacement program that Apple has established in the past. Apple had set up a battery replacement program for the iPhone 6s in November 2016. And Apple launched a free placement plan for Apple Watch Series 2 batteries due to swelling issues earlier this month, according to MacRumors.
One of Apple’s most challenging battery situations happened late last year after it was revealed that the iOS 10.2.1 software updatethrottled iPhone performance behind-the-scenes. So Apple issued an apology for how it communicated that process. Apple said that it throttled the iPhones since rechargeable batteries are consumable components that become less effective as they age chemically and the ability to hold charges diminishes. This would have caused unexpected shutdowns on older iPhones that still have the original battery. The device usage also affects battery performance (example: charging a battery in a hot environment makes batteries age faster).
Apple addressed those concerns by reducing the price of out-of-warranty iPhone battery replacements by $50 (from $79 to $29) for anyone with an iPhone 6 or later whose battery needed to be replaced up until December 2018. And Apple’s iOS 11.3 update included a new feature that gave users visibility into the health of their iPhone battery.
https://www.forbes.com/sites/amitchowdhry/2018/04/22/macbook-pro-battery-replacement/